All the services to coordinate your vacation at a click's distance. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 13,219 traveller reviews, 17,136 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Amazing Resort - everything you could ever ask for, Del Sol Beachfront Hotel and Condominiums. Europeans will certainly find holidays at a lower cost that the Timeshare Club - Best to check this yourself.Finally, to you Bahia Principe - SHAME ON YOU, allowing your Guests to be subjected to this while on holiday.More, Dear Stay802795,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. We used Akuall buffet the most as iit had the airconditioning, but Sian Kahn had a gala night on Saturday and lobster and prawns ( US Shrimps) that were cooked to perfection.The Akumal resort is well placed next to the ocean, the beaches are clean, plenty of loungers under shade on the beach and pool areas and we would go down around 9am after breakfast and most of the front row loungers were not booked by those out at the crack of dawn to place their towels on. Privilege Club offers exceptional benefits at Bahia Principe Privilege Club & memorable vacation experiences for all tastes. Two of us are vegetarians even a lot of choice for us.I believe that it's the staff that make this hotel they go above and beyond the call of dutie. Create new account. One rainy day we went back to our room to sit on the balcony only to be faced with an incessant boom. Beach Resort. Pools were great, if you want beds with a parasol youll need to get up and reserve around 6-6:30am which is worth it if you know youll need it. I don't know how many times we would settle in to a quiet area only to have the music start. You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. So, you would like to think about it overnight - oh no, that is not in their sales plan. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. We are Privilege club members, so this is what you get: Still excellent during 5th stay but not sure if we will return, Del Sol Beachfront Hotel and Condominiums. Would totally recommend! . Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. Bahia Principe Grand Tulum: Great resort! We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Also go to Akumal bay and swim with the turtles - amazing. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. It caters to all people! Food was exceptional, we didn't feel the need to do any a la cartes even though we had 3 booked but cancelled them as the food in the main buffet was tantalizing with so much to offer. Photos. Lots of pools and restaurants to choose from the only other maun I have is on a evening of your sat out side you have to put up with smoke and vape why oh wy8 can't hotels have a none smoking area outside as there is only 2 places to go by the main lobby on a eve, Dear Guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal, Riviera Maya! Sol Cayo Coco - Cuba. 2023 Privilege Club ~ Vacation as you are. We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. Best regards,Estefana DelgadoLuxury Bahia Principe Akumal. Christmas Eve Gala super. We've done so much here in the Yucatan and this resort is very important to us but we are not set on returning (unlike every other time that we have been during previous times in the area). Bahia Principe Luxury Sian Ka'an: Tropical - See 9,502 traveler reviews, 12,551 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. Pool MORE INFO. Lots of bars around the whole hotel to go to on your travels around. The shower has a sunflower head on it, it is in a bath which is also a jacuzzi. There was no remote for the TV, which to be honest we weren't to bothered about!! Bahia Principe Luxury Akumal; Bahia Principe Luxury Sian Ka'an; Bahia Principe Grand Coba; Bahia Principe Grand Tulum; Jamaica, Runaway Bay. Because of him I felt I could sleep on a night when she was out, so thank you. 2023 Privilege Club ~ Vacation as you are, New Event Space in Bahia Principe Fantasia Punta Cana, Family and Friends Experience In Punta Cana. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). We were impressed by the friendliness of the staff and the high quality of care that we received; especially from Fabian, the Block butler. I would say this hotel was more a 3 star more than a 5we will not be returning, Dear MrsP06121963,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. Every night something is on. This 10yr package gave you 30 weeks however, 15 had to be taken at a Bahia where your room would be a fixed price of 226 per week however you would have to buy the full All Inclusive package during your stay, plus the Air fares and Transfers.The following day I compared what 2wks as a Privilege Club member at Bahai Akumal would cost us against a full Tui holiday package (same dates) and Tui worked out almost 1000 cheaper and much less hassle. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Bahia Principe Luxury Cayo Levantado. Family-friendly Privilege Beach at BP Grand Tulum*. We hope to welcome you back in the near future, it will be wonderful to say hello to you again!Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. This music boomed from the pool areas and bars onto the beach. Please see our partners for more details. Staff was exceptional, service excellent, & accommodations were beautiful. See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. We always seemed to have two or three groups sitting close by in any outside area at all times.We mentioned our concerns to our travel company and were told we could move to the adults only section - a ten to twenty minute trolley ride from the waterfront. There was one night that I had their risotto and it was way too salty. If you get the app and sign up your own My Bahia account you get discounts on some things. The worst all inclusive resort Ive ever been to. The activities are so fun (families or couples). Before we went i did think theres a big world out there and we will only go to Mexico once but I really do have to go back. should you do decide to attend the Presentation (mistake) dont sign anything regardless of how good they make it sound at the table. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. The Privilege Club is such an upgrade! We had NO issues at this resort what so ever. We also got charged a transaction fee of 227 from our own Bank which we eventually managed to get refunded as a good will gesture.We will put this down to experience - never to be done again. It was nearly impossible to find. Taxes and fees that are shown are estimates only. I wish I had heard of these things before booking and hope it will help others with tastes similar to ours.More, Dear guest,We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection.Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. Much of what I read in reviews was true. It was an amazing time. Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.We will be more than happy to welcome you again!Kind regards, Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. The pools and beach is spotless! Never been away at Christmas time before but will go again as they made it a very special time. They also said they will decorate the room. Bahia Privilege Club WARNING. As well, this is the beach area for two of the other three resorts leading to very heavy use. Club Carts*. The external shows are good, but the smokers dominate the best seating areas, it would be nice to make some areas smoke free.Wildlife. The grounds are beautiful and the animals are lovely to see. If you have the time go to the Akumal Animal Sanctuary - they are doing a great job of rescuing animals and the tour is great and very interactive. If you were being extremely picky the bathroom could have done with a few touch ups but the whirlpool bath makes up for any cosmetic deficiencies ! Sometimes the shampoo and soap got topped up. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! Gran Bahia Principe Akumal Riviera Maya Mxico. Bahia Principe Luxury Samana. In all we were spoken to by 9-10 different people.Bahia Privilege Club WARNING.If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE.The 90 mins turns into 4hrs.You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating.From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor.Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES.They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. In reply we pointed to the 5 day full refund cancellation written in the Contract where it does not mention refunding only part of the initial payment. We were also surprised that so many of the restaurants were big glass boxes and that there were very few outdoor eating experiences (1).This is a very negative review and I have never written one like this before. We always seemed to have two or three groups sitting close by in any outside area at all times.Much of what I read in reviews was true. Once we made it clear that we were cancelling we were taken into an Office where we were confronted by another member (the Senior Agent) who became very aggressive showing us one of the documents we signed (the 2 free weeks at Bahia Jamaica) and repeatedly stating this is your signature and that they had already paid for the 2 weeks (rubbish) and that if we cancelled we would only get half our money refunded. Would we go back? Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit.Kind regards!Estefana DelgadoLuxury Bahia Principe Akumal. Luxury is an over exaggeration!! We will make sure your stay is nothing else but a great experience once again.Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit :)Kind Regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal, This is the version of our website addressed to speakers of English in Canada. Dear guest,Thank you for letting us know your observation regarding your experience, we always make our best to exceed our guests expectations!It is great to read this amazing review regarding the service received during your previous stay at our hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The 90 mins turns into 4hrs. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. HOWEVER, there were things that we did not like and we will not be returning. Please see our partners for more details. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. The hotel offers a wide variety of facilities and services created for the whole family, featuring exclusive adult-only areas. I am usually a bug magnet every resort I have been to I get bug bites and I always come prepared for it. We will be back! Bahia Principe Luxury Sian Ka'an, Akumal: See 9,502 traveller reviews, 12,936 photos, and cheap rates for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Best holiday ever! At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). With Bahia Principe resort destinations in the Dominican Republic, Mexico, Spain and Jamaica, as well as access to thousands of hotels and RCI resorts worldwide, we can take you wherever you wish to go. . You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. This place is fantastic value for your dollar, has everything and among the many all inclusive resorts in this area, it is one of the best.The few things that distracted/surprised us during this stay would likely be unnoticeable to the first timer, though I know that some of you are still reading and are thinking about booking or returning as well:-Booking through their website directly was an ordeal and their office in Miami made multiple excuses, never responded to emails and made false promises that were not met until they were disputed. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Can't fault anything from the hotel! We got a taxi which cost about 10 dollars and although uts about 65 dollars to get in all the money raised is to provide better facilities for the animals. Rooms. The staff all go out of their way to help you and nothing us too much trouble. It was a puzzle. plenty of loungers under shade on the beach and pool areas and we . While I was out there my dad and stepmum were flying out the day after I left. The rooms are always spotless! The food in both the buffet and restaurants was relatively good but I feel we did not have the quality we had been lead to believe we would. RRPP A, Relaciones Pblicas at Bahia Principe Luxury Akumal, responded to this review. Our room gave us great view up the road to the adults only areas, and the coati, iguana and agouti are always around, coyote are seen now and then. The place is beautiful and well maintained. Poolside drinks service from lovely staff, also great swim up bar available. Clean towels twice a day, minibar restocked daily, turndown service all make it that little bit more special. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 120. We can say, however, that we are still in love with Mexico! Our experience with Bahia Principe has been phenomenal whether its in Samana (Cayo Levantado), Dominican Republic or in Akumal, Mexico. ake a mask and snorkel, lots of pretty fish in the warm waters.The beach bars are well placed and staff do take orders.Staff. This music boomed from the pool areas and bars onto the beach. First of all, the food was terrible. Grab a bite at the nearby snack bar, the Truck. My fridge sometimes got topped up and sometimes it didnt. From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. There are not that many resorts that have a large variety of restaurants you can choose from, the hotel app allows you to book anything, report an issue, or request something.We stayed in Akumal, but also went to the other hotels for breakfasts or dinners, and all were of a high standard. We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. Services, Activities and Entertainment: Privilege Lounge*. In addition, the Privilege Travel portal, which gives our members access to a range of hotels, cruises, car rentals, and leisure and entertainment activities around the world. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. Mexico ; Yucatan Peninsula . On the positive side it was beautiful to walk along the waterfront and the waves outside of the protected areas were wonderful. Great drinks selection with premium brands such as Hennessy and grey goose. The main beach is so clean We are going back to our paradise next Christmas and New year 2016-17 again. * Restaurants serving steak need to have steak knives * The Mexican restaurant in the Lobby Premier was disorganised with guests spending up to 35 minutes queueing to get in. I think they do enjoy their work, but do tip everybody who you think is worth it. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper measures that guarantee the satisfaction of our clients. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. Services, Activities and Entertainment: Privilege Lounge*. 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